Questions people ask
before they sell us a car

Offers, loan payoffs, pickup, and how the money actually reaches you.

  • Offer in 24 hours
  • Clean titles, running cars
  • Free pickup in 6 states
  • Same-day payment

Common questions

Tap any question to open it.

How long does it take to get an offer?

We review every submission and get back to you within 24 hours, usually much faster. Our team moves quickly so you're never left waiting around.

What if I still have a loan on my car?

No problem at all. We pay off your loan directly and provide you with a confirmation letter. If your car has positive equity on top of the payoff, we cut you a check for the difference right then and there. If you owe more than the car is worth, we still buy it — you cover the gap, and we tell you the exact figure before you commit to anything.

How do you compare to CarMax or Carvana?

We beat them consistently and we're confident enough to put $250 on it. If we can't beat your CarMax or Carvana offer, we'll hand you $250 cash. Terms apply.

What kinds of cars do you buy?

All makes and models, with two hard limits. The title has to be clean — we don't buy salvage, rebuilt or reconstructed titles, and that doesn't change with condition or price. And the vehicle has to be running and driveable. Past those two we're not fussy: high mileage, cosmetic damage, an accident on the record, a warning light, a loan still on it, or negative equity are all normal here and none of them stop us buying. If you're not sure which side of the line yours falls on, send the VIN and we'll check the title before you drive anywhere.

Do you offer pickup?

We do offer pickup where we come to you. We offer pickup to all of Ohio, and the surrounding states of Kentucky, Indiana, Michigan, Pennsylvania, and West Virginia. Our transportation team is professional, thorough, and handles everything on your end from start to finish.

How do I get paid?

Fast. Once the deal is done we pay you on the spot. If there's a loan we handle the payoff directly and cut you a check for any remaining equity.

Can I trade in my car at Auto Boutique?

Yes. Auto Boutique Buying Center is the sell-side division, so what we do here is value your car and make you an offer. If you'd rather put that value toward your next vehicle instead of taking the check, we can apply it as a trade-in credit at Auto Boutique Ohio, our dealership. Tell us at the appraisal and we'll set it up. Either way the number we give you for your car is the same — it isn't reduced because you're trading rather than selling.

Still not sure?

Send us the details and ask whatever you want in the notes. We'll tell you straight, including if your car isn't a fit.

Or call (614) 321-1356 · Mon–Fri 10am–7pm · Sat 10am–5pm · Sun 11am–4pm